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News and Events

Put customer conversations at the heart of your business

iflix Partners with Conversocial to Provide Customer Service Through Social Channels

Leading Social Customer Service Platform Brings Enhanced Customer Engagement Capabilities to iflix Users Across Asia NEW YORK and LONDON, March 9th,...Read More

Conversocial Partners with Media Temple to Provide Social Customer Service

Media Temple to Use Conversocial’s Leading Customer Engagement Platform for Customer Care on Twitter NEW YORK and LONDON, February, 23rd, 2016 – Conversocial (www.conversocial.com \ @conversocial ), a leader in...Read More

Conversocial Works with Twitter, to Help Customers Get Up Close and Personal with New Customer Care Features

Conversocial Clients Will Be Able To Capture Real-Time Customer Feedback and Enable More Advanced and Personalized Customer Service Via Twitter NEW YORK and LONDON, Thursday, February 18, 2016 – Conversocial...Read More

First Utility becomes first UK company to use Facebook Messenger in customer service

NEW YORK and LONDON, Friday February 5th, 2016 —  First Utility, the UK’s largest independent energy provider, today announced that it has become the first UK company to introduce Facebook Messenger for Business to...Read More

2015 A Landmark Year for Conversocial and Social Customer Service

Funding Round, New ‘Built-For-Service’ Innovation, Increase In Global Customer Base and Best in Class Partnerships Highlight Landmark 2015 NEW YORK and LONDON, Monday January 11th, 2016 – Conversocial...Read More

Sprint teams with Conversocial to become the first US telecommunications brand to introduce Messenger as part of their social care strategy

- Leading telecommunications company works with Conversocial to engage and assist consumers in-the-moment - December 18, 2015 — New York, NY — Conversocial, a Facebook Preferred DeveloperFacebook Marketing Partner,...Read More

Conversocial wins contract with Ireland’s largest telecommunications company, eir

- Social customer-service capabilities to serve mobile and social customers for newly rebranded eir and its 2 million users - New York City and London – 14th December – Conversocial...Read More

Dialog Direct to understand and serve social media customers with Conversocial and Synthesio

Best-in-class vendor partners selected and implemented by one of the’ largest dedicated one-to-one digital outsourcers in the US December 8, 2015 — New York, NY — Social media technology vendor Conversocial and its...Read More

Conversocial teams with Hyatt to integrate with Facebook’s Messenger app to expand Hyatt’s social care efforts

- Leading hospitality brand works with Conversocial to engage and assist guests in-the-moment - November 10, 2015 — New York, NY — Conversocial, a Facebook Marketing Partner, has teamed up with Hyatt, a leading global...Read More

Conversocial supports SimpliFlying and the first Airline Marketing Innovation Lab

- Social customer service market leader to the airline industry shows commitment to knowledge-sharing and best practices -   October 22, 2015 — Las Vegas, NV — Conversocial, a provider of social customer service...Read More